Credit Guide
About us (“we, us, our”):
Licensee
INVESTORFI PTY LTD
PO Box 472 Baulkham Hills NSW 1755
0490 828485
ABN: 39 660 332 132
Aggregator
CONNECTIVE GROUP PTY LTD.
ACN 161 731 111
CRN 437202
Authorized under Australian Credit
License Number 389328
This document provides you with information relating to our activities and those of our credit representatives. It contains information about various fees and charges that may be payable by you to us, as well as about certain commissions we may receive from a licensee when we are acting as a credit representative, or we pay to certain third parties. It also contains information about what you should do if you have a complaint or dispute in connection with our services as a credit representative.
What is a credit representative?
A ‘credit representative’ is a person who has been authorized by a credit licensee to engage in specified credit activities on behalf of the licensee. Our licensee is INVESTORFI PTY LTD.
What is credit assistance?
We give you credit assistance when:
- we assist you to apply for a particular loan or lease;
- we suggest you apply for a particular loan or lease (or suggest you apply for an increase to an existing loan); or
- We suggest you remain in your current loan or lease.
The assessment we need to do before giving you credit assistance
Before we provide credit assistance to you, we assess whether the particular loan or lease is suitable for you. To do this, we need to make reasonable inquiries and verify that:
- the loan or lease or increase will meet your requirements and objectives; and
- you can meet the proposed repayments. We won’t be able to give you credit assistance if our assessment shows that:
- you won’t be able to meet the proposed repayments without substantial hardship; or
- the loan or lease won’t meet your requirements or objectives.
Getting a copy of our assessment
If we provide you with credit assistance, you can ask us for a copy of our assessment any time up to 7 years after we provide you with a credit assistance quote. To request a copy please contact us. We will provide you with a copy:
- within 7 business days after the day we receive your request – provided you make the request within 2 years of the date of our credit assistance quote; or
- otherwise, within 21 business days after the day, we receive your request.
Information about the licensee and its credit representatives
We act as a credit representative for INVESTORFI PTY LTD. We are authorized to engage in credit activities including providing credit assistance on its behalf. Subject to meeting credit criteria, we are able to assist you to obtain loans and leases for you from a broad range of lenders and lessors through our Aggregator. Our mortgage Aggrogator, Connective Group Pty Ltd does not require us to recommend any particular lender and our Aggrogator does not set any quotas or obligations on us relating to recommending any particular lender.
The following are lenders or lessors with whom we generally conduct the most business:
- Commonwealth Bank of Australia
- St George
- Suncorp
- ANZ
- Westpac
- ING
Ownership
We obtain mortgage aggregation services from CONNECTIVE GROUP PTY LTD. CONNECTIVE GROUP PTY LTD provides services at arm’s length to our business which includes IT systems, loan information and lodgement systems, training and development, commission processing, conferences and professional development events, and assistance with regulatory and compliance obligations.
In consideration of the services CONNECTIVE GROUP PTY LTD we pay fees to CONNECTIVE GROUP PTY LTD who retains some of the commission panel lenders pay on loans we arrange. Our business is owned and managed independently by CONNECTIVE GROUP PTY LTD.
Fees payable for the provision of credit assistance
We may receive remuneration from our Licensee and/or CONNECTIVE GROUP PTY LTD and do not charge you any fees or charges in relation to acting as a credit representative.
Fees payable in relation to acting as a credit representative
We may receive remuneration from our Licensee and/or aggregator and do not charge you any fees or charges in relation to acting as a credit representative.
Other fees and charges
You may have to pay other fees and charges (such as application fees, valuation fees and other fees) to the lender, lessor or other parties. You should review the disclosure documents and your loan contract or lease for further details of any such fees and charges.
Commissions we receive from our licensee
Our Licensee has been appointed by CONNECTIVE GROUP PTY LTD as its agent to receive commissions from lenders and lessors and to pay us commissions in relation to loan contracts or leases for which we act as a credit representative and provide credit assistance. The total amount of commission we may receive in relation to your loan or lease may vary depending on the lender or lessor, the term, the features, the amount of the loan or lease you ultimately choose and the amount and timing of the repayments that you make.
Loan Contracts such as Home Loans, Investment Property Loans
Upfront commission payable by lenders in relation to home loans and investment property loans is calculated as a percentage of the loan amount and is generally in the range of 0.65% and 0.7% of the loan amount. It is usually paid after the settlement of the loan.
Trail commission payable by lenders in relation to home loans and investment property loans is generally calculated regularly (monthly, quarterly, bi-monthly or annually) on the outstanding loan balance and is paid in arrears. The trial commission payable by lenders is generally in the range of 0.165% and 0.275% per annum of the outstanding loan amount.
Leases
Upfront commission payable by lessors in relation to leases is calculated as a percentage of the lease amount and is generally in the range of 1.65% and 3.3% of the lease amount. It is usually paid after the settlement of the lease. Trail commission is generally not payable in relation to leases.
Further details of the commission earned by us will be included in the credit proposal disclosure document we will provide to you at the same time as we provide you with credit assistance.
You can request information from us about the fees that we are likely to receive, how those fees are calculated, and our reasonable estimate of the fees or commissions that will be payable.
Volume bonus arrangements
From time to time we or CONNECTIVE GROUP PTY LTD may receive a benefit, directly by way of a cash bonus or additional commissions or indirectly by way of training, professional development days or sponsorship if we or CONNECTIVE GROUP PTY LTD. write a particular volume of loans offered by those lenders.
Commissions payable by us
If a third party has introduced you to us or referred you to us, we may pay them a commission or a fee. More detail about those payments will be set out in the credit proposal disclosure document we will give to you before we provide you with credit assistance.
We may obtain referrals from a range of sources, including real estate agents, accountants, financial planners or other people.
Further information about referral commissions, including our reasonable estimate of the amount of any commission payable and how it is calculated is available from us on request and will be included in the credit proposal disclosure we will supply to you when we provide you with our credit assistance.